Subject to conditions set forth in this Limited Warranty only, the manufacturer warrants products to be free from defects in material and workmanship under normal use and service for 1 (One) year following the date of purchase from the manufacturer.
Repair, replacement or refund under this warranty is at the manufacturer’s option.
No returns will be accepted except from the original customer and only by pre-authorization.
This is a LIMITED WARRANTY, meaning:
- Liability for incidental, consequential or commercial damages is expressly excluded.
- The implied warranties of merchant ability and fitness for a particular purpose are expressly excluded, except where such exclusion is prohibited by law. This limited warranty applies only to products intended for normal use and not in abusive conditions or if purchased factory unfinished.
The Warranty does not cover:
- Products that have been abused, neglected, or exposed to extreme humidity, or temperature
- Unauthorized modification, alteration or repair
- Damage due to accident or overload
- Normal wear and tear
- Consumable items such as bulbs
- Product(s) that were not installed and used according to our installation and use guidelines
For any questions contact NBCP sourcing at 210-858-7477